Privacy Policy - Apollo Garage Manager provided by Apollo Digital Ltd

Apollo Garage Manager software is developed and owned by Apollo Digital Ltd who is the data controller for Apollo Garage Manager Software.

Apollo Digital Ltd Registered in England & Wales
Company Number 9552195
Address: The Gate, Keppoch Street, Cardiff CF24 3JW

This privacy notice is a public declaration of how Apollo Digital Ltd applies the Data Protection Principles & Rights afforded to individuals by the GDPR, to the personal data that we process.

Apollo Digital Ltd is committed to complying with the 6 principles relating to the processing of personal data under the GDPR in all that we do. These principles are:
1. Lawfulness, fairness & transparency
2. Purpose limitation
3. Data minimisation
4. Accuracy
5. Storage limitation
6. Integrity and confidentiality


1. WHAT INFORMATION DO WE COLLECT AND WHO IS COLLECTING IT?

We may collect, store and use the following kinds of personal information:

Information about your computer and about your visits to and use of this website (including [your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views, website navigation;

Information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our goods or services;

Information that you provide to us for the purpose of registering with us including but not limited to; company name, contact name, address, email address, contact phone numbers. Information gathered is strictly related to the service we provide. This information may be collected through an internet based application form or via a paper application form.

Information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters;

Any other information that you choose to send to us.

Data is being collected by Apollo Digital Ltd, registered address:The Gate, Keppoch Street, Cardiff CF24 3JW Registered in England & Wales company number 9552195

Apollo Digital Ltd’s Data Protection Officer can be contacted by email at info@apollodigital.co.uk or by post atThe Gate, Keppoch Street, Cardiff CF24 3JW


2. USING YOUR PERSONAL INFORMATION

Personal information submitted to us via this website will be used for the purposes specified in this privacy statement or in relevant parts of the website and Apollo Digital Ltd's proprietary systems.

We may use your personal information to:
Administer the website;
Improve your browsing experience by personalising the website;
Enable your use of the services available on the website;
Send statements and invoices to you, and collect payments from you;
Send you general (non-marketing) commercial communications;
Send you email notifications which you have specifically requested;
Send to you our newsletter and other marketing communications relating to our business [or the businesses of carefully-selected third parties] which we think may be of interest to you by post or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications);
Deal with enquiries and complaints made by or about you relating to the website; and where you submit personal information for publication on our website, we will publish and otherwise use that information in accordance with the license you grant to us.
We will not without your express consent provide your personal information to any third parties for the purpose of direct marketing.

3. DISCLOSURES

We may disclose information about you to any of our employees, officers, suppliers insofar as reasonably necessary to fulfil our obligations for the purposes as set out in this privacy statement.

In addition, we may disclose your personal information:
To the extent that we are required to do so by law;
In connection with any legal proceedings or prospective legal proceedings;
In order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);
To the purchaser (or prospective purchaser) of any business or asset which we are (or are contemplating) selling; and
To any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.
Except as provided in this privacy statement, we will not provide your information to third parties.

4. INTERNATIONAL DATA TRANSFERS

All personal data stored and processed by Apollo Digital Ltd is securely hosted within the European Union (EU). There is no systematic transfer of data at rest outside of the EU for any other purpose. Where you are or have at any time been resident or based for work outside the EU, the personal data that we receive from you may be transferred to, and stored at, a location outside the EU. It may also be processed by staff operating outside the EU, who work for us or one of our suppliers. By submitting your personal data, you agree to this transfer, storing and processing. If you are making an application with an organisation based overseas or their head office is based overseas then personal data may be transferred to the organisation at their specified location.
You expressly agree to such transfers of personal information.

5. SECURITY OF YOUR PERSONAL INFORMATION AND RETENTION

Apollo Digital Ltd takes information security extremely seriously. Investment has been made in all of our systems to create the most secure environment possible.

We continue to take all reasonable technical and organisational precautions to prevent the loss, misuse, or alteration of your personal information.

We will store all the personal information you provide on our secure (password- and firewall- protected) servers.

In addition, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

You are responsible for keeping your password and user details confidential. We will not ask you for your password (except when you log in to our systems).

Apollo Digital Ltd retains your personal information for only as long as stipulated within client contracts and does not seek to retain data for any longer than necessary to carry out our service and fulfil our statutory and contractual obligations.

Apollo Digital Ltd will never process your personal information without your explicit consent and engagement in the process.

We do not store your credit or debit card details.

6. STATEMENT AMENDMENTS

Apollo Digital Ltd reserves the right to amend this Privacy Policy at any time without notice. If we decide to change this Privacy Policy, we will post those changes on our website so that you will always know how we will use the information that you submit.

7. YOUR RIGHTS

You may instruct us to provide you with any personal information we hold about you.

Upon receipt of any such requests, Apollo Digital Ltd as the Data Processor will contact the applicable Data Controller i.e. the customer who made the screening request for instructions on how it wishes to respond to the request.

If the Data Controller chooses to handle the Subject Access Request:

The Data Controller must inform Apollo Digital Ltd within 5 working days.
The Data Controller must provide the relevant contact details in order for you to make a Subject Access Request to their organisation.
Apollo Digital Ltd will respond to inform you this is the case and pass on the contact details provided to us.
Apollo Digital Ltd will then wait for an official request from the Data Controller detailing the information required.
Apollo Digital Ltd will then supply the information required to the Data Controller.
If the Data Controller decides Apollo Digital Ltd will handle the Subject Access Request or does not respond within 5 days, we will manage the information request. Provision of such information will be subject to:

A subject access request under the Data Protection Act is submitted to Apollo Digital Ltd.
The supply of appropriate evidence of your identity (for this purpose, we will usually accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address).
The description of the exact information you are seeking.
We may withhold such personal information to the extent permitted by law.
These requests should be addressed to: Data Protection Officer, Apollo Digital Ltd, 1st Floor 1 City Approach, Eccles, Manchester, M30 0BG or via email: info@apollodigital.co.uk

All requests will be acknowledged and responded to as quickly as possible, in conformity with applicable law.

Apollo Digital Ltd recognises the further rights of data subjects under the GDPR which include;

The right to be informed
The right of access
The right to rectification
The right to erasure
The right to restrict processing
The right to data portability
The right to object
More information on Direct Marketing
The right to withdraw consent
The right to complain to the Supervisory Authority
Rights related to automated decision making and profiling
8. THIRD PARTY WEBSITES

Our website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites.

9. UPDATING OF INFORMATION

Please let us know if the personal information which we hold about you needs to be corrected or updated.

10. DATA CONTROLLER

The data controller responsible in respect of the information collected on this website is Apollo Digital Ltd. This policy was updated on 15th April 2020


What our customers say

Apollo Garage Manager is highly recommended by our company (Dainton Bros). The garage management software is easy to use and has completely streamlined our working practices. The package is a 'one stop shop' for electronic bills, reminders for customers and complete customer records etc.
Apollo's team provided very good training. They continued with support whenever we needed it. This package was very competitively priced and with the added support that the company provided it meant that it was much better value for money than others we had considered.
Gareth and Huw Dainton, Owners, Dainton Bros